Product
Microsoft Surface Book
Category
Electronics
Report number
20220930-68FB9-2147353580
Ownership age
About 37 months to failure (from purchase date when reported)
Failure type
Fire / ignition
Incident narrative
SaferProducts.gov consumer incident report 20220930-68FB9-2147353580. Severity: Incident, No Injury. Matched catalog product: Microsoft Surface Book. Incident: Microsoft Surface Book bulging battery distorting the screen and creating a fire hazard. This is the 2nd one I've had this happen to.
This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
Official report number: 20220930-68FB9-2147353580. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.