afterwarranty
/
InsightsSubmit report

Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Motorola Moto G

Category

Electronics

Report number

20221017-EC787-3942115

Ownership age

About 19 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20221017-EC787-3942115. Matched catalog product: Motorola Moto G. Source model text: XT2093 Moto G Play 2021. Incident: (10/12/2022)The consumer�s friend was trying to remove the SIM card from his phone when it spontaneously exploded, at which point he immediately dropped it on the floor. The phone burnt a hole on the carpet it fell on, and only a small part of it was left after the consumer�s friend picked up a towel in order to put the fire out.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
Search SaferProducts.govPublic database export (SPDB.zip)Back to reports

Official report number: 20221017-EC787-3942115. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.