afterwarranty
/
InsightsSubmit report

Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Frigidaire Flce7522aw3

Category

Kitchen Appliance

Report number

20221021-2568F-2147353225

Ownership age

About 6 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20221021-2568F-2147353225. Severity: Incident, No Injury. Product: Frigidaire Flce7522aw3 (Frigidaire washer dryer stack unit.). Incident: Had a one unit washer dryer delivered this past May. Installed by delivery pros Home Depot. & $1624. At end of Sept dryer started making a loud clanging noise. Next I changed load clothes and started dryer. After few minutes I heard a very loud noise went to look and dryer was off. Blanket inside wet. Breaker flipped. Inside dryer was a screw that had fallen out of vent on back inside dryer covering heating element. Looked closer and two of the screws were missing.not sure where other screw was. Dryer smelled like something burning. Called Frigidaire over next few weeks and they made 3 appointments for repair but all three appointments with two different companies were a no call no show. Assume appliance Repairmen don�t want to work on their products. My condo unit is a beach rental. So far since this started I�ve had one cancellation costing me $850 and two negative reviews about dryer being broke. All Frigidaire offered to do at this point was make another repairman appointment. My son wrote a formal letter to Home Depot requesting to get a refund because the dryer is shorting out and is a fire hazard. The screws should not just fall out. We don�t have an official response yet from Home Depot.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
Search SaferProducts.govPublic database export (SPDB.zip)Back to reports

Official report number: 20221021-2568F-2147353225. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.