SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20221108-472C8-3970200. Severity: Incident, No Injury. Product: Frigidaire FEFS66DSH (electric range with oven). Incident: Within the first year or so of purchase (approx. 2011 - 2012), the front right burner, would jump to the high setting and could not be turned off by the control knob. The consumer stopped using that burner and placed tape over it, so her family also would not use it. (date unknown) All 3 other burners, would not maintain the appropriate temperature setting, but she never had them service Primarily, because she thought the repairs would be at her expense. (different years) Two different oven heating elements caught fire and she paid to have them replaced. She ordered the parts from the dealer, picked them up and installed the part herself, on 2 different occasions. Spring-2022, the oven broiler caught fire during use. The consumer discontinued use of the broiler. 11/2022: She was recently found CPSC Recall # 09-333, while searching for parts and indicated that she experienced problems similar to what was stated in the recall. She was never aware of a recall and although her model does appear to be included, it has presented several of the same problems.