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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Insignia NS-AF53DSSO

Category

Home & Garden

Report number

20221108-8D5D1-3970032

Ownership age

About 17 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20221108-8D5D1-3970032. Severity: Incident, No Injury. Product: Insignia NS-AF53DSSO (Insignia 5qt. Digital Control Fryer Model: NS-AF53DSSO). Incident: I contacted Insignia Products this afternoon regarding how to use Insignia 5qt. Digital Control Fryer, Model # NS�AF53DSSO, at l-877-467-4289 regarding how to use this product. I was told this model was not to be used due to a product recall regarding possible fire hazard. I was directed to contact www.insigniaaitfryerrecall.expertinquiry.com for help. When I contacted this site I was directed to ads foe [REDACTED] products. I called another number and received no response. I believe Best Buy is creating consumer fraud despite their agreement with the Federal CPSC to reimburse consumer who purchased their defective products. I seek your help to have Best Buy to reimburse me for this dangerous product. I purchased this product 6/17/21 and used a [REDACTED] debit card for a total of $65.31 .

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20221108-8D5D1-3970032. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.