afterwarranty
/
InsightsSubmit report

Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Sharp SMD2470AS

Category

Kitchen Appliance

Report number

20221127-FB8A2-2147352369

Ownership age

About 65 months to failure (from purchase date when reported)

Failure type

Overheating

Incident narrative

SaferProducts.gov consumer incident report 20221127-FB8A2-2147352369. Matched catalog product: Sharp SMD2470AS. Source model text: SMD2470ASY. Incident: Turned on microwave for 30 seconds to melt chocolate chips in a microwave safe glass bowl. Within a few seconds it made a lot of noise - buzzing, grinding, arcing. After 14 seconds I opened the door and it was smoking. It smelled like burnt wire/electrical insulation. I unplugged it and haven't used it since.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
Search SaferProducts.govPublic database export (SPDB.zip)Back to reports

Official report number: 20221127-FB8A2-2147352369. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.