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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Amazon Echo Dot with Clock (SKU: 810014301563)

Category

Electronics

Report number

20221215-54CA3-2147352018

Ownership age

About 50 months to failure (from purchase date when reported)

Failure type

Overheating

Incident narrative

SaferProducts.gov consumer incident report 20221215-54CA3-2147352018. Matched catalog product: Amazon Echo Dot with Clock (SKU: 810014301563). Source model text: Gen 1. Incident: Product was an Echo Dot Gen 1 that I had been using in my guest bedroom for quite some time. I just happened to be in an area I could see into the room, thank god as this room isn't used much, and I noticed the Echo power bank was smoking while plugged directly into a wall outlet. I quickly unplugged the Echo and found that not only did the Echo produce enough heat to actually burn my outlet and turn it black but the power bank itself began melting. This product, as noted by Amazon, is intended to stay plugged in and always on. It was not "in-use" at the time other than being plugged into the wall.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20221215-54CA3-2147352018. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.