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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Weber Genesis

Category

Kitchen Appliance

Report number

20221218-9E38F-2147351983

Ownership age

About 29 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20221218-9E38F-2147351983. Severity: Incident, No Injury. Matched catalog product: Weber Genesis. Source model text: Genesis II-E 335 NG. Incident: My family was preparing to use our Weber Genesis II BBQ grill on our back deck, and turned the heat on high to preheat the grill. We left the lid closed. Went inside to prepare the meat, and a few minutes later the entire grill was on fire. We reported this to Weber, and they told us that the grill "must" not have been cleaned. In fact, we had cleaned the grill recently. I'm a 43 year-old and I've been grilling for 20+ years. I know how to clean a grill as I've owned quite a few in my life. I've NEVER had such a scary incident happen. I believe that Weber has created a product that is unreasonably difficult to keep clean and/or easily catches on fire even when mostly clean.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20221218-9E38F-2147351983. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.