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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Duracell Optimun

Category

Electronics

Report number

20221218-FE4FA-2147351976

Ownership age

About 7 months to failure (from purchase date when reported)

Failure type

Explosion / rupture

Incident narrative

SaferProducts.gov consumer incident report 20221218-FE4FA-2147351976. Severity: Injury, First Aid Received by Non-Medical Professional. Product: Duracell Optimun (Duracell Optimum AAA Batteries). Incident: Duracell Optimum AAA sized batteries. I've had two of them blow up on me. I was attempting to use them in a brand new Duracell headlamp. And all the batteries were all brand new, and purchased from Rite Aid. I was wearing the headlamp at the time of the explosion(s). after the first one blew up in my headlamp, I immediately attempted to notify the Duracell company as to what happened. Because battery acid leaked onto my face and clothes. I received no replies back from them. It broke my brand new Duracell headlamp. And considering it was so close to my eyes, it could of blinded me. I received no feedback from them. No apology or nothing. No offers to refund my money or replace my headlamp. Well, I looked at it as maybe being just an isolated incident. So, I let it go and almost forgot about it. Until it happened again last night. Same exact situation brand new Duracell headlamp Brand new Duracell platinum batteries. But it happened again last night. Exploded inside of my headlamp. Twice now. I feel like they should reimburse me for the headlamps and the batteries. I could've been blinded. *NOTE- I don't mind of my information to share with Duracell company. [REDACTED] Thank You

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20221218-FE4FA-2147351976. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.