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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Hover-1 H1-RNGE-GRT

Category

Kitchen Appliance

Report number

20221227-D9141-2147351839

Ownership age

About 1 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20221227-D9141-2147351839. Severity: Incident, No Injury. Product: Hover-1 H1-RNGE-GRT (Hover-1 Ranger 220 max weight 6.5 in tires 7 mph max speed 6 mile max distance Gray color Lithium-Ion battery 25.2 Voltage). Incident: My daughter received a Hover-1 Ranger Hoverboard for Christmas. We plugged it in to charge it for a few hours and then unplugged it, per the operation manual. My daughter rode it around for a bit and then turned it off, leaving it unplugged. We left the house and after a bout 2 hours, my husband got an alert that our smoke detectors were going off at our house. I called my parents to go check on our house because we were 20 minutes away. They entered our house and could immediately see smoke and smell the electrical burning. They found the hoverboard smoking and my dad pushed it out the door with his feet. Within moments it burst into flames. Thankfully no injuries occurred and our house is ok, just has a terrible electrical burn smell. We are attempting to clean our carpets, walls and coats that were nearby that all took the brunt of the smoke. If my parents had gotten to our house even 2 minutes later, our house would have caught fire. This could have been catastrophic. We could have lost our house and our 3 cats.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20221227-D9141-2147351839. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.