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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Whirlpool Model #wrf767sdhz 26.8 cu ft 3 door French door re

Category

Kitchen Appliance

Report number

20230115-D703B-2147351397

Ownership age

Not stated

Failure type

Electrical shock / short

Incident narrative

SaferProducts.gov consumer incident report 20230115-D703B-2147351397. Matched catalog product: Whirlpool Model #wrf767sdhz 26.8 cu ft 3 door French door re. Source model text: WML55011HS-2. Incident: #1- physical injury! My WHIRLPOOL microwave, model WML55011HS-2, has on several occasions cut me horizontally along my neck/chin when the door is opened or closed. The door bottom edge is very very sharp and pointed. Initially, I was kinda shocked as I have never had anything like this happen, but it has happened several times and to other people who have used it, therefore I feel it is a unsafe design that can cause injury. I am not sure why they would have such a razor sharp pointed edge on the door that opens into the customers body space. This design will cut/hit people in different places on their body depending on that person's height. For preteens will be on their face and head, for me it was on my neck as I am 5'5" tall. Serious design flaw!!

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20230115-D703B-2147351397. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.