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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Apple Iphone 13

Category

Phone

Report number

20230123-C6FFC-2147351205

Ownership age

About 6 months to failure (from purchase date when reported)

Failure type

Explosion / rupture

Incident narrative

SaferProducts.gov consumer incident report 20230123-C6FFC-2147351205. Severity: Injury, Seen by Medical Professional. Matched catalog product: Apple Iphone 13. Source model text: Iphone 13 pro. Incident: I found cracks in the back of my iphone when I removed the case. The case is an Apple product, I cannot see the back unless I remove the case. I have noticed that the battery drain so quick, and the phone doesn't turn on even the battery is 100% charged. On 12/25, it stopped working, and the phone exploded in handbag even it's been unplugged for a while.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
Search SaferProducts.govPublic database export (SPDB.zip)Back to reports

Official report number: 20230123-C6FFC-2147351205. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.