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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Bosch SHP65T

Category

Kitchen Appliance

Report number

20230127-14C4C-2147351131

Ownership age

About 52 months to failure (from purchase date when reported)

Failure type

Overheating

Incident narrative

SaferProducts.gov consumer incident report 20230127-14C4C-2147351131. Severity: Incident, No Injury. Matched catalog product: Bosch SHP65T. Source model text: SHP65T55UC/02. Incident: While removing dishes from my Bosch dishwater I felt like a razor had cut through my thump? I was surprised when I looked down at the "posts" that hold the dished in place to find first that the rubber/plastic that coats these posts had melted and rusted razors protrudes out shooting straight up. I have included several pictures, though the may be hard to see. These are very scary to say the least. I paid a lot of money because I always trusted Bosc products. Even if there were some technical or industrial reason for these razors, It is deeply disturbing to see these and know the could easily inflict great pain if you din't know they were there. This dishwasher is in my kitchen. It is used daily. First why would the coating melt and second why are there razor blades installed?

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20230127-14C4C-2147351131. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.