Product
Dash dec005tb
Category
Small Appliance
Report number
20230127-BD8E0-2147351126
Ownership age
Not stated
Failure type
Stopped working / malfunction
Incident narrative
SaferProducts.gov consumer incident report 20230127-BD8E0-2147351126. Product: dash dec005tb. Incident: more times than not, when the chime sounds and go to take off the cover and grab the handle , I grab it from the wrong side where the hole that is emitting the scolding hot steam by accident and end up burning some part of my hand. This should be somewhere in the safety disclosure.
Official report number: 20230127-BD8E0-2147351126. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.