Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Fitbit Charge 5

Category

Wearable

Report number

20230131-264CA-2147351030

Ownership age

About 6 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20230131-264CA-2147351030. Severity: Injury, Emergency Department Treatment Received. Product: Fitbit Charge 5 (Fitbit Charge 5 , Advanced fitness + health tracker, Platinum Stainless Steel Case & Steel Blue band). Incident: I was pouring the solvent Toluene from one container into another container and when I tilted the container I was pouring from up to get the last of it out the vapors suddenly ignited causing a fireball to shoot out from the container I was filling. I was wearing a Fitbit Charge 5 that I believe initiated the explosion and fire. The Fitbit was right over the mouth of the container as I was pouring the Toluene. As I rotated my left arm with the container it caused the Fitbit to activate and instantly the fumes around my left hand ignited causing severe burns on my hand, arm and face as the fireball expanded. I don't know if anyone else has experienced this but i was unaware of any warning about using a Fitbit product around hazardous materials and could find no warnings in the consumer manuals.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20230131-264CA-2147351030. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.