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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Frigidaire FGEH3047VFD

Category

Kitchen Appliance

Report number

20230202-47ACC-2147350983

Ownership age

About 17 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20230202-47ACC-2147350983. Severity: Incident, No Injury. Matched catalog product: Frigidaire FGEH3047VFD. Source model text: FGEH3047VF. Incident: Frigidaire Gallery FGEH3047VF electric range purchased 8/27/2021, installed 8/28/2021. On February 1, 2023, preheated oven to 450 and placed potatoes inside to cook. Within minutes, entire range shut down due to breaker being tripped. Husband reset breaker and range did not turn on but did have �pop� sound. When we looked at rear of range saw wire lug mounts of main incoming power to range had burned up and melted. Called Frigidaire and they would not help other than to offer a repair company order which would not be paid for by Frigidaire. This product could have set my kitchen on fire and even if it could be repaired, I would not want to chance this happening again.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20230202-47ACC-2147350983. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.