SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20230203-CBA89-2147350977. Severity: Incident, No Injury. Product: ENVI HH1012T (Envi Wall Mounted Heater Model HH1012T). Incident: My E-heat ENVI wall heater caught on fire at 6:30 a.m. January 18. It was the scariest day of my life. This heater was purchased in 2016, and recalled in 2018. I sent the unit back to the manufacturer during the recall, and I received a unit back with a sticker of "Serviced 2018". Luckily I was able to get the fire out. I emptied my ABC fire extinguisher on it, which seemed to make it worse, and then dumped a 3 gallon jug of water on it. The fire started in the control switch, and it burnt up the wall. My carpet is a mess because of the fire extinguisher powder, everything in my travel trailer smells like toxic, acrid, burnt plastic. I mean everything - clothes, bedding, curtains, upholstery, carpet. I reported this to E-heat, and they offered a heater in exchange. Then they offered $250. Then they offered $250 + the $140 cost of a replacement heater. These heaters should not be sold on the market. They are unsafe.