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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Bosch Powertube 625 BBP295

Category

Electric Vehicle

Report number

20230209-0C839-2147350819

Ownership age

About 7 months to failure (from purchase date when reported)

Failure type

Overheating

Incident narrative

SaferProducts.gov consumer incident report 20230209-0C839-2147350819. Severity: No Incident, No Injury. Product: Bosch Powertube 625 BBP295 (Bosch Powertube 625. $944.50 available everywhere online.). Incident: Less than 2 year old Bosch $1000 ebike battery Powertube 625 with less than 100 cycles failed to power bike with error code 605 and failed to charge with lights 1, 3 and 5 flashing. This is a temperature error code. The battery had been sitting inside in ambient 68F. I tried the reset options and noticed that it was getting warm without being plugged in to anything. I disassembled to disconnect the battery management system because it was overheating and I didn't want it to burn my house down (no safe place to store it outside away from structures). Evidence of overheated components on the battery management circuits. The battery cells tested ok. The pack tested ok at 36.2 volts. No injuries because I took prompt action. Bosch refuses to cover the warranty.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20230209-0C839-2147350819. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.