SaferProducts incident

Failure type

Explosion / rupture

Incident narrative

SaferProducts.gov consumer incident report 20230209-9A606-4099177. Severity: Injury, Level of care not known. Product: Ravin R26 (Archer bow). Incident: Taken from PDF file to the info center: I bought a Ravin R26 on 12/18/19 and have nothing but problems every season since I had it. Soon after I purchased it, I had it in my hunting room and it exploded uncocked out of nowhere and damaged a gun cabinet that I have. Ravin advised me to bring it to [REDACTED] in Eynon, where they fixed it for 50$, I unfortunately do not have that receipt. Next season I had another mechanical catastrophic failure happen, nothing to do with human error. I had to go to the hospital to make sure my hand was good; I could have easily gotten permanent damage, luckily there wasn't. At the time I was advised to send it back directly to Ravin, they supposedly "fixed" it and sent it back. Just recently, season 3 now, my bow exploded again out of nowhere, damaging a great deal of the bow itself. I took it back to [REDACTED] where they said there Ravin rep wanted to send it back again for repair. I asked [REDACTED] to have his rep contact me, which he never did. I emailed Ravin and [REDACTED] multiple times recently and no one has responded once. [REDACTED] was the Ravin employee that I worked with when it almost took my hand off (2nd). At that time, I even asked for a refund or a different bow but instead was just pushed off, [REDACTED] made the process sound like it would be a huge hassle if I wanted a refund and assured me the bow would be fine now. I paid $2500 for this bow, but it still cost me $222 this time to get it back from [REDACTED] after it was fixed. I shouldn't have to pay top dollar for a new model bow and every year it breaks or hurts me