afterwarranty
/
InsightsSubmit report

Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung RF31FMESBSR

Category

Kitchen Appliance

Report number

20230226-E024D-2147349311

Ownership age

About 92 months to failure (from purchase date when reported)

Failure type

Structural / mechanical failure

Incident narrative

SaferProducts.gov consumer incident report 20230226-E024D-2147349311. Severity: Incident, No Injury. Matched catalog product: Samsung RF31FMESBSR. Incident: French door refrigerator by Samsung bought 2015. Fan broke and replaced 4x, ice machine froze over repeatedly and replaced 2x, water dripped inside cabinet causing mold, temperature finally stopped maintaining it's temp and we replaced it

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
Search SaferProducts.govPublic database export (SPDB.zip)Back to reports

Official report number: 20230226-E024D-2147349311. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.