Product
Kidde ALWAYS ON P3019CU
Category
Smart Home Device
Report number
20230301-6FC2C-2147349124
Ownership age
About 40 months to failure (from purchase date when reported)
Failure type
Overheating
Incident narrative
SaferProducts.gov consumer incident report 20230301-6FC2C-2147349124. Severity: Incident, No Injury. Product: Kidde ALWAYS ON P3019CU (10-yr smoke/CO alarm). Incident: Faulty Kidde smoke/CO alarms. I purchased 12 Kidde smoke/CO (10-yr battery) alarms in Aug 2019 for apartments. a few months ago, one of them started to continuously give alarm and would not reset. Tenant got frustrated and destroyed it. A few days ago, ANOTHER alarm started going off. I recovered it and saw it would not turn off. I called Kidde and they said I need to "blow compressed air through the alarms once a year"! I told them this is an unacceptable condition for such an alarm but he downplayed it. I asked for replacements for all of the alarms because I did not want tenants calling me at different times about failed alarms but he said he could only replace the two and I should call them if more fail. I believe this is a safety issue that may be product-wide and might require a recall. My alarm is Kidde Model P3010CU and the date on its back is "2019 Aug.19"
Official report number: 20230301-6FC2C-2147349124. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.