SaferProducts incident

Failure type

Overheating

Incident narrative

SaferProducts.gov consumer incident report 20230306-BFDA4-2147348993. Severity: Incident, No Injury. Product: T-fal T-fal 12" 5quart cooker & T-fal 12" frypan (one T-fal pan is 12 in across and 2in deep. The other one is 12 in across and 3 in deep). Incident: I purchased T-fal frying pans from Walmart in Shelby Twp, MI. One about a year ago and the other one about 4 years ago. I was using them to fry eggs, brown hamburger etc with a gas stove. I noticed upon looking closely at them, that the middle emblem which is red with the letter T in it, is crumbling into the food, on both pans. When I took a picture of the two emblems, I also noticed that the one pan also has little yellow markings across the whole cooking area and they are all crumbling off as well. I'm not sure if we have injuries from this situation, as we have been internalizing this teflon and paint material for some time now. I notified T-fal company by email and they said this: Dear [REDACTED], Thank you for your email via https://www.t-falusa.com. Please note based on the pictures provided we could not determine a manufacturing related cause and thus it would not be subject to replacement under the terms of our warranty. This determination was reached by the discoloration from overheating. In most instances when the non-stick coating has lost its' non-stick properties, it is due to overheating of the pan. Cookware with non-stick coatings should be used on low to medium heat settings, because due to the superior quality of our cookware, the cookware will heat up quicker and retain the heat longer. Overheating of the non-stick coating will cause the non-stick properties to break down. As a result, you will find that foods are sticking to the cookware. Another indication that your pan has been overheated is that your cookware has turned a brown or rusty color. If the