SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20230308-0FA3A-2147348923. Severity: Incident, No Injury. Product: FRIGIDAIRE FGEH3047VFD (Frigidaire Gallery 30 inch slide in electric range with air fry, model FGEH3047VFD.). Incident: A new electric range with convection oven, $1,800msrp, turns itself on and off at any given time This is a fire hazard! I awoke on Tuesday morning to find the warming element on. In 6 months of ownership I have never used that function. A technician came and dismantled the control panel and inside the computer circuitry board were two little insects. There are no insects in the kitchen except inside the stove circuitry .There have been two service techs in here opening cabinets and drawers, pulling the stove out, trying to find bugs and there aren't any. I told the technician the insects could have been delivered in the box with the stove and he agreed that was possible but since the insects caused the problem no repair was needed. So I have a fire hazard in my home and am afraid to leave the stove plugged in when I go out. There have been no injuries, but because the stove does things on its own it's dangerous and I am frightened to have it in my home. It seems a profound design flaw that would allow an insect to get into the inner controls of a major appliance and potentially start a fire. I have multiple photos on my phone of things this stove has done but I am not technically savvy enough to upload them. I plan to show them to the store manager when trying to return this fire hazard. I would suggest no one risk having this fire hazard in their home.