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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Hoover UH70820 WindTunnel 2 Rewind Bagless Upright

Category

Home & Garden

Report number

20230317-8BE48-2147348667

Ownership age

About 48 months to failure (from purchase date when reported)

Failure type

Electrical shock / short

Incident narrative

SaferProducts.gov consumer incident report 20230317-8BE48-2147348667. Severity: No Incident, No Injury. Matched catalog product: Hoover UH70820 WindTunnel 2 Rewind Bagless Upright. Source model text: UH30310 Series XH 12.0. Incident: I was using a Hoover Windtunnel vacuum (UH30310) to vacuum normally when the cord shorted out inside the vacuum. There was an audible pop and sparks shot out of the hole through which the cord enters the vacuum. I unplugged it and the cord was burned through just inside the vacuum body. No damage to the cord was noticed previously and the cord was not stretched tight. The vacuum was purchased in March 2019.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20230317-8BE48-2147348667. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.