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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

FRIGIDAIRE GALLERY GCRI3058AFE

Category

Kitchen Appliance

Report number

20230323-B69F5-2147348528

Ownership age

About 10 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20230323-B69F5-2147348528. Severity: No Incident, No Injury. Product: FRIGIDAIRE GALLERY GCRI3058AFE (30 in. 5.4 cu. ft. Induction Electric Range with Self-Cleaning Oven in Smudge-Proof Stainless Steel with Air Fry). Incident: I own a "30 in. 5.4 cu. ft. Induction Electric Range with Self-Cleaning Oven in Smudge-Proof Stainless Steel with Air Fry" by Frigidaire that I purchased in May of 2022. The oven has buttons to operate the burners rather than physical switches. Two times now I have heard beeping coming from the oven, and when I went into the kitchen I have found that the oven had registered inputs from the buttons despite no human or animal being anywhere near the stove. In the most recent incident, at roughly 3am on March 23, I was awoken by beeping coming from my kitchen, and came downstairs to find that the oven had started a one minute timer and turned the oven light on. In the previous instance, the oven turned a burner on to the highest power setting. (There happened to be a clean non-stick frying pan sitting on top of the oven when this happened - I believe the oven needs to detect the presence of a pan in order to turn on.) On the highest power setting an empty pan would vaporize it's non-stick coating within minutes (if not seconds) and plausibly even melt the pan. Furthermore, if the oven had other flammable items in the vicinity when this happened, it's easy to imagine it starting a fire. Fortunately I made it into the room within 30 seconds and was able to turn off the burner (and remove the pan) before this happened. I've turned off the oven at my home circuit breaker and don't plan to leave it energized when not using it, due to what I perceive to be an extreme fire hazard from an oven that can randomly turn itself (or its burners) on at any time, and am contacting Frigidaire.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20230323-B69F5-2147348528. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.