SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20230403-F6680-2147348303. Severity: Injury, Seen by Medical Professional. Product: Anker Anker 535 Power Bank (PowerCore 20K) Model # A1366 (Anker 535 Mobile Power Banks (PowerCore20k) with model number A1366). Incident: Anker 535 Mobile Power Banks (PowerCore20k) with model number A1366. I purchased 4 of these in December 2022 for my family. On Sunday, March 5 at approximately 5:30 pm one of these power banks exploded causing a house fire. The power bank was laying on top of my dresser drawers in our master bedroom not plugged into any power outlets or charging any devices. It was literally laying on dresser and exploded. Luckily me and my wife were at home when the explosion happened. After hearing the explosion me and my wife ran in bedroom and found everything on top of dresser was engulfed with fire. The flames were around 24-36" tall. We grabbed anything we could find to smother the fire and douse with water. During the chaos of trying to put out the fire my wife fell and injured her leg to the point she couldn't put any pressure on it. She went to Doctor the next day to check for fracture in hip or ankle. X-rays were done and fortunately found no fractures. My wife had to miss 3 days of work due to these injuries. I had our insurance company survey the damages and contacted a lawyer. I estimate around $2000 in property damage and whatever medical bills and loss of work days. I have not contacted Anker yet due to the advise of our attorney. I would appreciate some guidance from your agency on what I should do next.