Product
Genie 1055B-KV
Category
Electronics
Report number
20230408-068A4-2147348208
Ownership age
About 2 months to failure (from purchase date when reported)
Failure type
Fire / ignition
Incident narrative
SaferProducts.gov consumer incident report 20230408-068A4-2147348208. Severity: Incident, No Injury. Product: Genie 1055B-KV (Genie Garage Door Opener, model 1055B-KV). Incident: The garage door opener started to buzz and later it started to smoke and make a burning smell. It shows signs of internal fire. Genie Garage Door Opener, model 1055B-KV started to make a buzzing noise, loud enough to be heard from the room above the garage. I called the manufacturer, Genie. After many phone calls, emails and submissions, Genie decided to send me a replacement part to be installed by the home owner. In the interim, the unit began to make a burning smell and puffs of smoke. Homeowner disconnected the unit from the electrical outlet. Genie has provided written instruction to disassemble the unit to install the replacement part. The homeowner followed the written instructions and disassembled the unit. The homeowner discovered the cause of the buzzing, to be an electrical fire inside the unit.
Official report number: 20230408-068A4-2147348208. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.