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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Kidde Model P4010DCS-W

Category

Smart Home Device

Report number

20230601-83035-2147347240

Ownership age

About 41 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20230601-83035-2147347240. Severity: Incident, No Injury. Matched catalog product: Kidde Model P4010DCS-W. Source model text: P4010DCS-W. Incident: Late at night one of our Kidde P4010DCS-W photoelectric smoke alarm with voice and wireless began saying "fire" although no fire/smoke was present. The red light would also alternatively blink along with an amber light, which the raised text on the alarm explains that this indicates a fault. The alarm was placed into hush mode but alarmed again after automatically exiting hush mode. The alarm had to be permanently disabled and discharged with a screwdriver. We contacted Kidde customer service several days ago but have received no reply.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20230601-83035-2147347240. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.