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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Frigidaire FCFE3083ASA

Category

Kitchen Appliance

Report number

20230601-CB84F-4227756

Ownership age

About 3 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20230601-CB84F-4227756. Severity: No Incident, No Injury. Product: Frigidaire FCFE3083ASA (electric range). Incident: The consumer has a safety concern about the timer on the range. The range was installed on 3/8/2023. (03/09/2023) The consumer stated that she cannot hear the timer even if she's standing close to the product because the sound is too faint. The consumer is concerned that not hearing the timer will cause a fire when the range is in use, and she is not in the kitchen to turn the stove off. The consumer contacted the manufacturer. A technician was sent out to her home. The technician never listened to or tested the timer. He only checked the manual. A second technician was sent out. The technician tested the sound and ordered a new timer. However, after the new timer was installed, the sound is still faint. The consumer contacted the firm again on 5/30. Someone was supposed to call her back.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20230601-CB84F-4227756. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.