SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20230606-CCC78-4235620. Severity: Injury, Hospital Admission. Product: Bosch SHU43C07UC (under the counter dishwasher). Incident: 3/31/2023: The dishwasher caught fire in the caller�s mother�s home. The 79-year-old mother started the dishwasher before going to bed. She woke up in the middle of the night to the home filled with smoke. The mother went to the kitchen and there were flames and smoke shooting from the dishwasher. She used her cell phone to call the fire department. The fire department came and extinguished the fire, but there was extensive damage to the home resulting from the fire. The kitchen floors and cabinets were burned, along with all the counter-tops and the kitchen plumbing. Furthermore, the entire home had substantial smoke damage. The caller�s mother sustained severe smoke inhalation and was placed on a ventilator for 2 weeks. The mother was also placed on a feeding tube, because after the ventilator was removed, she could not talk or swallow. The mother had to be placed in a nursing home, because they could not have the home restored at this time. The caller contacted a local restoration company and was given an estimate that it might cost more than $20,000.00 to clean up the home and this did not include replacement of the floors, cabinets, and counters.