afterwarranty
/
InsightsSubmit report

Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

MINI Classic CT Water Distiller MINI CLASSIC CT

Category

Home & Garden

Report number

20230616-3EA05-2147346976

Ownership age

About 12 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20230616-3EA05-2147346976. Severity: Incident, No Injury. Product: MINI Classic CT Water Distiller MINI CLASSIC CT (Pure Water MINI Classic CT Water Distiller that uses 7 amps when operating and operates on 120V, 60 cycles). Incident: Initially the product was shipped with missing parts and I received 3 missing parts after the 30 day warranty. I Went to setup Mini Classic CT Water Distiller from Pure & Secure, LLC, and filled Boiling Chamber with water and went to put it inside machine and into plug-in when all the water began leaking out of the machine from holes in the Boiling Chamber. I found 2 screws laying inside machine and those were part of the plug-in. Luckily I did not plug-in the Power cord or I would have been electrocuted. Also a fire was a safety concern along with being electrocuted from the water distiller machine. I reported it to the company and they said that the product was no longer under warranty. The product was sent back to company. The company will not refund my money. I reported the company to the [REDACTED]

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
Search SaferProducts.govPublic database export (SPDB.zip)Back to reports

Official report number: 20230616-3EA05-2147346976. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.