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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Kenmore 111.21212120

Category

Kitchen Appliance

Report number

20230626-F0DB1-4262728

Ownership age

Not stated

Failure type

Stopped working / malfunction

Incident narrative

SaferProducts.gov consumer incident report 20230626-F0DB1-4262728. Matched catalog product: Kenmore 111.21212120. Source model text: 111.73025711. Incident: (09/2020) The consumer stated that the product was purchased in 2019. Around September 2020, the product stopped working. Also, he noticed a burning smell. The consumer pulled the bottom drawer out and noticed that the fan had stopped working. The consumer contacted a technician. When the technician came out, he removed the back cover of the product and saw that the motherboard had burned.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20230626-F0DB1-4262728. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.