Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Hatch Rest + 2nd Generation HBREST2 and HBREST2BASE

Category

Electronics

Report number

20230708-8D5DC-2147346524

Ownership age

About 4 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20230708-8D5DC-2147346524. Severity: Incident, No Injury. Product: Hatch rest + 2nd generation HBREST2 and HBREST2BASE (Child�s sound machine and nightlight with wireless base charger. Hatch rest + 2nd generation). Incident: We were using the hatch rest+ 2nd generation in our room with our newborn. It stopped working a couple of weeks after using it. We contacted the company who sent us a new power cord and said they were getting a reading of power inconsistencies. I then tried the new cord in my newborns room were I was also sleeping. It wouldn�t turn on when the cord was plugged into the wireless base or the device directly. I left it plugged into the wireless charger to see if maybe it needed to charge and checked on it later. When I went in my daughters room because she was crying I happened to grab the sound machine so I could look at it while she slept. When I picked it up the sound machine stuck to the base and was warm. Then I noticed it was starting to melt under the machine on the wireless charger. When I flipped the charger over it was completely melted through, smelled like chemicals, and I could see the computer chip inside the. Base. The plastic was completely melted away. This could have started a fire in my child�s room.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20230708-8D5DC-2147346524. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.