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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

VisionTek VT1000

Category

Kitchen Appliance

Report number

20230728-DE0FD-2147346147

Ownership age

About 3 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20230728-DE0FD-2147346147. Severity: No Incident, No Injury. Product: VisionTek VT1000 (Product Name: VT1000 Dual Display Universal USB 3.0 Docking Station by VisionTek Color: Black Size and Dimensions: Approx. 7.6" x 3.0" x 1.3" (dimensions provided are based on commonly available data for this product model) Product Description: The VT1000 Dual Display Universal USB 3.0 Docking Station is a product designed to facilitate the connection of multiple devices through a single hub. It provides a range of ports, including HDMI, DisplayPort, USB 3.0, audio/mic jack, and Gigabit Ethernet, allowing users to connect displays, audio devices, network cables, and USB peripherals like keyboard, mouse, or storage devices. It is a compact, rectangular device primarily used in home or office environments to expand the connectivity of a laptop or desktop computer. The product's housing is predominantly black. The device was purchased from Lenovo's official website on April 18, 2023, and was delivered on May 1, 2023. The malfunctioning and consequent incident occurred on July 27, 2023. If more information is needed for identifying the product or the incident, please feel free to contact me.). Incident: Dear CPSC, I am writing to report a safety concern and incident related to the VT1000 Dual Display Universal USB 3.0 Docking Station manufactured by Lenovo. On July 27, 2023, when I connected the docking station to the included power adapter, the power indicator light started flickering. Shortly after, white smoke started emanating from the lock slot, accompanied by a mild explosion sound. I immediately disconnected the power source, which ceased the emission of smoke. At the time of the incident, the product was being used for its intended purpose, to connect multiple electronic devices, such as an E-ink display, keyboard, and mouse. I was operating the device at the time of the incident. The product was being used as intended, with electron

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20230728-DE0FD-2147346147. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.