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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Mr. Coffee 14-Cup Programmable Coffee Maker BVMC-PC14BL2

Category

Kitchen Appliance

Report number

20230826-60866-2147345545

Ownership age

About 4 months to failure (from purchase date when reported)

Failure type

Stopped working / malfunction

Incident narrative

SaferProducts.gov consumer incident report 20230826-60866-2147345545. Matched catalog product: Mr. Coffee 14-Cup Programmable Coffee Maker BVMC-PC14BL2. Source model text: BVMC-EHX33BM-NP. Incident: In May of 2023 I purchased a Mr. Coffee machine. After several uses, one day I noticed that the new machine activated on its own when not in use. The hot plate on the machine that keeps the pot warm was very hot to to touch and would burn someone, which is possible given that the machine was not activated by the user and showed nothing on the display/LEDs indicating it had turned on. The machine had clearly failed "on", the display was blank and it was unresponsive to button pushes.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20230826-60866-2147345545. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.