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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung RF4287HARS

Category

Kitchen Appliance

Report number

20230901-26E3B-2147345429

Ownership age

About 123 months to failure (from purchase date when reported)

Failure type

Injury-related incident

Incident narrative

SaferProducts.gov consumer incident report 20230901-26E3B-2147345429. Severity: Incident, No Injury. Matched catalog product: Samsung RF4287HARS. Source model text: RF4287HARS/XAA. Incident: Refrigerator slowly started to warm up, now it cannot stay below 40 degrees in fridge and around 25-32 degrees in freezer. Control panel says temperature set to -4 degrees for freezer and 34 degrees for fridge. Lights started burning out on panel, and panel will randomly go black- turn off. We cannot keep our food at a safe temperature.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20230901-26E3B-2147345429. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.