Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Navine RY43-0002

Category

Kitchen Appliance

Report number

20230925-010C8-2147345039

Ownership age

About 20 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20230925-010C8-2147345039. Severity: Incident, No Injury. Product: Navine RY43-0002 (Navine 43 inch propane gas fire pit table. Black in color. Model RY43-0002). Incident: I purchased a Navine 43 inch propane gas fire pit in 2022. It has a beautiful black glass table top. A couple of months ago we were inside when we heard an explosion. To our shock the glass table top exploded sending chards of glass in a 12 foot radius. Thank heavens no one or any of my pets were out there at the time. It could have injured or blinded a child and adult or a pet. I took pictures and sent it off to the company. They were quick to respond and offer a replacement. The replacement never made it here as it broke in transit. After careful consideration we decided it was too risky to use a replacement of which I am still waiting for. This is a very unsafe product and needs to be taken off the market. I've asked for a refund but they informed me it was past the warranty/ refund date. I wanted you to know this firepit was not used a lot. It was under the cover of our porch, out of any direct sunlight. The glass was never abused by setting anything down hard.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20230925-010C8-2147345039. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.