Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Electrolux EI30GF45QSH

Category

Kitchen Appliance

Report number

20230925-BCCE4-2147345024

Ownership age

About 21 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20230925-BCCE4-2147345024. Severity: Injury, First Aid Received by Non-Medical Professional. Product: Electrolux EI30GF45QSH (Electrolux gas stove- silver color). Incident: I preheated the oven to bake dinner, I closed it well and when I was going to put the dinner to cook, I opened the door and everything exploded in front of my face, my little 9-month-old daughter was crawling behind me and I couldn't see her because I only saw the flames through my glasses I was very scared but I managed to push my baby away from the flames then only my hair and one of my eyebrows burned, I managed to turn off the unit but it was still on and I couldn't turn it off, when finally the fire went out a very strong smell of gas came out, My husband checked the stove and in the oven there was a very big leak my husband closed the gas valve and we called our gas supplier, they arrived and confirmed that there was a leak coming from the oven of the stove, we had to be outside our house while the smell of gas disappeared, it was very terrifying to live this, at one point we thought that the house would explode since everything smelled of very strong gas.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20230925-BCCE4-2147345024. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.