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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

LG LTEL7337F

Category

Kitchen Appliance

Report number

20230929-7EF11-4403774

Ownership age

About 1 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20230929-7EF11-4403774. Matched catalog product: LG LTEL7337F. Incident: 09/26/2023 - The consumer indicates that the retailer delivered the electric double oven range however the service technicians did not level it. The consumer and her husband read the instructions manual in order to learn how to do it. Once they leveled one side, the consumer placed her hands behind the unit in order to lift it up and immediately an arc and a fireball flew right at her, burning four of her left-hand fingers.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20230929-7EF11-4403774. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.