Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Electrolux EW36GC55PS

Category

Kitchen Appliance

Report number

20231012-E9784-4425281

Ownership age

Not stated

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20231012-E9784-4425281. Matched catalog product: Electrolux EW36GC55PS. Incident: Caller stated that one the gas range knob broke off and feels that she is experiencing similar problems of Recall# 23-269 Hazard: Plastic control knobs with a black shaft on the cooktop can crack or break during use, posing a risk of gas leak, fire hazard.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20231012-E9784-4425281. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.