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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Goodman Model Desc: 1824 HORIZONTAL BUTT UP

Category

Home & Garden

Report number

20231103-E395A-2147344220

Ownership age

About 51 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20231103-E395A-2147344220. Matched catalog product: Goodman Model Desc: 1824 HORIZONTAL BUTT UP. Source model text: CAPF1824A6. Incident: Goodman Furnace coil caught on fire in my furnace, Fire and smoke damage to the furnace, insulation, ducts and my home. I have reach out to Goodman at the number listed 888-520-0579 and they have not helped at all. This unit was purchased on 8/4/2019 and is under warranty until 8/4/2029 this is the email [REDACTED] address of the Goodman employee that took my information.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20231103-E395A-2147344220. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.