Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

LG LFDS22520S ASTCNA4

Category

Kitchen Appliance

Report number

20231106-F65CB-2147344172

Ownership age

About 61 months to failure (from purchase date when reported)

Failure type

Overheating

Incident narrative

SaferProducts.gov consumer incident report 20231106-F65CB-2147344172. Matched catalog product: LG LFDS22520S ASTCNA4. Source model text: LFDS2252SOS/01. Incident: I have an LG french door, bottom freezer Model #LFDS22520S that is 5 yrs old last month. In mid Sept. 2022 we started finding small bits of plastic in our drinks as the ice melted. I contacted LG customer service and they offered suggestions like changing the water filter. This did not work. Problem continued and I ended up replacing the ice maker. When I replaced it I was able to see that the coasting inside the tray was peeling away and assumed this was the cause. Now a year later I am having the same problem. I believe there should be a recall on this part. Who knows the health issues involved in swallowing these bits.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20231106-F65CB-2147344172. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.