Product
GE Profile PS960YP4FS
Category
Kitchen Appliance
Report number
20231108-AF2EB-2147344129
Ownership age
About 5 months to failure (from purchase date when reported)
Failure type
Fire / ignition
Incident narrative
SaferProducts.gov consumer incident report 20231108-AF2EB-2147344129. Severity: Incident, No Injury. Product: GE Profile PS960YP4FS (This is a slide in flat top electric range with its touch activated control panel located at the front of the range.). Incident: Our GE Profile range on more than one occasion has allowed the stovetop to be accidentally activated causing pots and utensils that were left on the range top to be melted and/or burned and filling our house with smoke. This morning it was accidentally activated (even though the control panel was locked) and melted a plastic splatter cover and filled the house with smoke. In July, it was accidentally activated and caused a pizza box that was left on the oven to catch fire and melted the microwave above it and charred the cabinets and walls beside and behind it. If we had not woke up it could have been a tragedy. It has a front touch activated control panel that is easily accidentally unlocked and is an extreme fire hazard. Please make them recall this oven. It is going to kill someone.
Official report number: 20231108-AF2EB-2147344129. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.