Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung Flex Wash Model# WV60M990AV1A5 02

Category

Kitchen Appliance

Report number

20231118-A0809-2147343947

Ownership age

About 67 months to failure (from purchase date when reported)

Failure type

Leak

Incident narrative

SaferProducts.gov consumer incident report 20231118-A0809-2147343947. Matched catalog product: Samsung Flex Wash Model# WV60M990AV1A5 02. Source model text: samsung rf 28k9380sr/aa. Incident: Our Samsung flex door fridge, model # RF28k9380 SR/AA suddenly and abruptly stopped working. Both the fridge compartment and bottom freezer compartments stopped cooling. Per Samsung�s own designated service repair company, the issue was diagnosed to be a sealed system failure. The coolant/ refrigerant apparently has leaked out of the system. The technician was not able to pinpoint where the leakage occurred. The amount of refrigerant we may have ingested or/ and inhaled, the time frame and duration of exposure are all unknown at this point. The MSD for one of the more common refrigerant used in current home refrigerators clearly states inhalation of the �vapor may produce anesthetic effects, and feeling of euphoria. Prolonged overexposure can cause rapid breathing, headache, dizziness, narcosis, unconsciousness, and death from asphyxiation, depending on concentration and time of exposure�.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20231118-A0809-2147343947. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.