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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Fitbit Charge 5

Category

Wearable

Report number

20231122-DCFA8-2147343899

Ownership age

About 10 months to failure (from purchase date when reported)

Failure type

Product safety incident

Incident narrative

SaferProducts.gov consumer incident report 20231122-DCFA8-2147343899. Severity: Injury, No First Aid or Medical Attention Received. Matched catalog product: Fitbit Charge 5. Incident: I have been wearing a Fitbit smartwatch device for 6-7 years and recently noticed numbness on the top of my wrist where the lights flash and touch my skin on the underside of the device. When I noticed the numbness, I immediately stopped wearing my device. It has been about a week and feeling has not returned to the approx 2�x2� spot on top of my wrist. It is not tingling or painful, just numb.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20231122-DCFA8-2147343899. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.