afterwarranty
/
InsightsSubmit report

Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung RF29BB89008MAA

Category

Kitchen Appliance

Report number

20231130-76F24-2147343744

Ownership age

About 15 months to failure (from purchase date when reported)

Failure type

Overheating

Incident narrative

SaferProducts.gov consumer incident report 20231130-76F24-2147343744. Severity: Incident, No Injury. Matched catalog product: Samsung RF29BB89008MAA. Source model text: RF29BB89008. Incident: -Samsung Bespoke refrigerator RF29BB89008 loses cooling with no warning. Temperature display shows normal temp despite melted frozen items. I am an end user and discovered the problem. Risky food was disposed of at my expense to prevent risk of injury to my family. Fortunately the melted ice alerted us to the problem before anyone consumed perishable food items. The fridge did not have any active alarms and display temp showed 37F fridge temp and 0F freezer temp.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
Search SaferProducts.govPublic database export (SPDB.zip)Back to reports

Official report number: 20231130-76F24-2147343744. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.