Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Frigidaire LFES3054TFM

Category

Kitchen Appliance

Report number

20231205-547AF-4504586

Ownership age

About 36 months to failure (from purchase date when reported)

Failure type

Explosion / rupture

Incident narrative

SaferProducts.gov consumer incident report 20231205-547AF-4504586. Severity: Incident, No Injury. Product: Frigidaire LFES3054TFM (Electric smooth top range, with oven). Incident: 12/3/2023: The oven door�s glass shattered spontaneously, while the range and oven were in the off position. The oven had been used for an hour on the day of the incident, but it was in the �off� position for approximately 20 minutes of so, at the time of the incident. The exterior glass window broke, but the interior glass remained intact. The glass shot out a few feet from the oven. The oven did have safety glass and they broke into shards of pebbles. There were no injuries. 12/4/2023: The consumer called the manufacturer, but could not get a live person. The consumer and her son searched the Internet and saw numerous reports and news stories, where the glass exploded on this brand of oven doors. In some of the stories she read, the oven had not been used that day. However, some of the pictures and interviews that she saw, were almost identical to hers

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20231205-547AF-4504586. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.