Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Jenn Air JDS1750FS

Category

Kitchen Appliance

Report number

20231216-1357A-2147343394

Ownership age

About 69 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20231216-1357A-2147343394. Severity: Incident, No Injury. Product: Jenn Air JDS1750FS (Jenn Air Dual-Fuel (electric oven, gas stove top) range, stainless steel, 30'' width). Incident: We had cooked soup on our stovetop, then had eaten dinner, and were pouring leftover soup into jars (long after cooking, so stove was not hot). Some soup -- perhaps 8 oz. -- spilled onto stovetop, moisture quickly leaked into the stove's electronic control unit inside the stove, and started an electrical fire there -- we could hear sizzling & popping sounds, and smell melting plastic and smoke. We immediately cut power (at the circuit breaker) to the stove's elecrical circuit, and the fire went out. The next day, we removed part of the stove's front cover to let the moisture dry. 36 hours after the spill, we restored power to the stove, but an electrical fire immediately started -- flames leapt out of the open cover of the stove. Accordingly, we immediately again cut power to the stove's circuit. This stovetop's poor design enabled a routine occurrence -- spilling a modest amount of liquid onto the stovetop -- to start an electrical fire within the stove. A web search showed that a similar incident had occurred with a similar stove from the same manufacturer.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20231216-1357A-2147343394. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.