SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20231219-06184-2147343357. Severity: Incident, No Injury. Product: KitchenAid KSEG700ESS0 (Oven/stove/Range). Incident: A fire erupted in my KitchenAid stove, which was purchased/installed in new construction in the late summer of 2016. The oven had been on preheat mode for approximately five minutes when a muffled noise emitted and suddenly a large orange flame could be seen through the entire oven box window. There was no food in the oven at the time, the oven was clean, and it was on pre-heat mode for approximately five minutes. The pre-heat mode had been set to 400-degrees, but it had only attained approximately 300-degrees at the time of the incident. My wife immediately turned off power to the oven at the unit. I watched the flame for a period of time that probably was no more than a minute or two. When I perceived the fire would not extinguish itself, I readied the kitchen fire extinguisher and prepared to open the oven door. Just as I was about to open the door, the fire seemed to diminish so I waited. Eventually, the flame disappeared, but considerable smoke was emitting from the rear vents on the stove. I turned on the overhead exhaust fan, which vents to the outside, and that kept the smoke from further infiltrating the house. The air that was venting with the smoke was extremely hot, so I was unsure whether the fire was completely out or was continuing to burn behind or underneath the oven. Eventually though, both the air cooled and the smoke subsided, so I was confident that it was out. I then went outside and turned off the breaker to the oven, which was on a dedicated switch. The breaker did not seem to me to have tripped. When I was able to open the oven door I saw that the f