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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Nvidia GeForce The part is a high powered graphical processing unit for personal computers: MSI - NVIDIA GeForce RTX 4090 SUPRIM LIQUID

Category

PC Component

Report number

20231219-6ADEA-2147343358

Ownership age

Not stated

Failure type

Overheating

Incident narrative

SaferProducts.gov consumer incident report 20231219-6ADEA-2147343358. Product: Nvidia GeForce The part is a high powered graphical processing unit for personal computers: MSI - NVIDIA GeForce RTX 4090 SUPRIM LIQUID. Incident: Purchased an Nvidia MSI RTX 4090 Graphics Card for my computer in April. The graphics card high voltage power input melted as I was leaving the room to go to sleep. An intense chemical smell filled mine and my wife's home, which is the only reason I was alerted to the hazard. The following morning, I contacted the cable manufacturer, but have since learned that it's an issue with Nvidia's design specifications. There is a [REDACTED] thread where cases are being aggregated here: [REDACTED]

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20231219-6ADEA-2147343358. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.